"I found Junkluggers by accident. Full transparency I was trying to find the number for their competitor. It was a pleasant surprise to speak to a gentleman who actually quoted me $50 less than the competitor BEFORE he knew Junkluggers wasn't my first choice. The conversation was easy and relaxed. I never felt pressured, as a matter of fact, I was assured more than once if the price quoted on the day of delivery was not what I expected - they would leave without the item, and without charging one cent. But it was the two men who came for pick up that were the absolute best. They navigated the truck down my tricky driveway without running over a plant or taking down power lines. They were friendly, they listened, they offered suggestions - and they were patient - and that became very important, because the quote I was given on the phone did not match what the pick-up guys total said. They offered to call the office, and spoke for me. It did not appear to be scripted - they too thought the final price was too much, especially when they saw their touchscreen device was showing errors. I sincerely apprecaited their effort and it paid off - they honored the estimated price and I am writing a five star review. It was a win-win and isn't that how good business should be? Both the customer and the service walk away happy? Well done Junkluggers! Great job delivery guys! Many thanks!"