Frequently Asked Questions

The Junkluggers make junk removal simple, eco-friendly, and stress-free. Our professional team arrives within a convenient two-hour window, provides an upfront written estimate based on the truck space your items will take, and if you approve, we’ll haul everything away on the spot. Pricing is transparent, and labor, loading, and disposal fees are included, so you’ll never pay more than your estimate (In fact, you may pay less if items take up less space). Once the job is complete, we’ll sweep up the area, send you a donation receipt for items we rehome, and follow up to ensure your 100% satisfaction.

The Junkluggers make payment simple and convenient. We accept all major credit cards as well as personal checks for our junk removal services. Our goal is to provide a hassle-free experience from booking to payment, so you can choose the option that works best for you. Every transaction is secure, transparent, and backed by our 100& customer satisfaction guarantee.

Tipping is never required when you hire The Junkluggers for junk removal services, but it’s always appreciated. Our luggers work hard to haul away bulky furniture, appliances, and other heavy items safely and efficiently, so many customers choose to recognize exceptional service with a tip. Whether you decide to offer cash, include it on a card payment, or simply say thank you, the choice is completely up to you. Rest assured, our team is committed to providing outstanding service whether you tip or not.

At The Junkluggers, our goal is to keep as many of your unwanted items out of the landfill as possible. Whenever we can, we donate furniture, appliances, and other usable items to local charities, and we’ll provide you with a donation receipt for tax purposes. Items that cannot be donated are sorted for responsible recycling, ensuring materials like metal, wood, and electronics are repurposed whenever possible. Only as a last resort do we dispose of items at the local transfer station, giving you peace of mind that your junk is handled in the most eco-friendly way available.

Yes! At The Junkluggers, we take our eco-friendly junk removal promise seriously. As our team loads your items, we carefully sort them to determine what can be donated to local charities and what can be recycled through certified facilities. Our goal is to divert as much as possible from the landfill, giving your old furniture, appliances, and household items a second life while helping protect the environment.

It’s always best to book your junk removal appointment as soon as you know your schedule, since our time slots can fill up quickly. The Junkluggers offer convenient same-day and next-day appointments, often at a discount, so that you can clear out clutter fast. To lock in your preferred date and time, call us or schedule online, and a friendly representative will be happy to assist you.

While The Junkluggers strives to remove almost anything, there are a few items we are unable to haul away for safety and environmental reasons. We cannot accept hazardous materials such as:

• Paint and paint thinner

• Chemicals, solvents, and oils

• Asbestos

• Oil drums

• Oil tanks

If you’re unsure whether we can take a specific item, give our team a call, and we’ll be happy to guide you to the best disposal option.

The Junkluggers are licensed to remove non-hazardous solid waste, which includes the everyday items you’d typically throw in the trash. However, we cannot transport or dispose of combustible, caustic, toxic, or unstable chemicals such as paint, solvents, oils, or asbestos. For safe disposal of hazardous waste, we recommend contacting your local recycling or waste management hotline for guidance. If you’re unsure whether an item qualifies, give us a call and we’ll help you determine the best option.

We prefer for customers to be on-site or have someone available to represent them during a junk removal appointment. Our team always calls 15–30 minutes before arrival to let you know we’re on the way. If you can’t be there in person, we’ll review your items over the phone, provide your estimate, and wait for approval before starting any work. This way, you can still enjoy hassle-free service and peace of mind, even if you’re not home.

The standard Junkluggers junk removal truck is comparable in size to a small bedroom or studio apartment, measuring about 12 feet long, 8 feet wide, and 4 feet high. Each truck holds roughly the same volume as a 16-cubic-yard dumpster and can fit the equivalent of about 10 standard refrigerators. This large capacity makes it easy for us to haul away furniture, appliances, and bulky items in fewer trips. Please note that exact truck dimensions may vary slightly depending on location.

Every Junkluggers junk removal team arrives prepared with the tools and equipment needed to safely and efficiently haul away your items. Two professional luggers (or more upon request) bring essentials like dollies for heavy lifting, shovels, brooms, rakes, and tarps to keep the process smooth and organized. Our crews are also trained to stack and pack items carefully in the truck, maximizing space so you get the best value for your service. To protect your home, we carry shoe covers and rolled carpets to safeguard your floors while moving large furniture or appliances. Please note, however, that we do not operate heavy machinery or use ladders during removal.

With The Junkluggers’ Price Assurance Guarantee, the on-site estimate you receive before the job begins is the maximum price you’ll ever pay. Unlike phone ranges, our written estimate is firm, and if your items take up less truck space than expected, we’ll lower the final cost. That means no hidden fees, no surprises, and the peace of mind that you’ll always pay a fair price for your junk removal service. Our guarantee ensures complete transparency from start to finish.

Every junk removal job is unique, which is why The Junkluggers can’t provide an exact price until we see your items on-site. Furniture, appliances, and other belongings come in all shapes and sizes, and our junk removal pricing is based on the volume your items take up in the truck. While we can give you a general price range over the phone, our team provides a precise, written estimate once we arrive and evaluate the items in person. This ensures completely accurate pricing with no surprises—and you’ll never pay more than the estimate we provide.

Yes! The Junkluggers are fully insured to give you complete peace of mind during every junk removal service. In the unlikely event that your home or property is damaged, you’re fully protected by our comprehensive coverage. We carry liability insurance, workers’ compensation for our team, and theft/collision insurance for our trucks. With The Junkluggers, you can trust that your home and belongings are always in safe, professional hands.

At The Junkluggers, we schedule junk removal appointments in convenient two-hour windows to ensure flexibility and reliability. This time frame gives our team room to handle unexpected delays, such as traffic or larger jobs before yours, without disrupting your service. To keep you informed, we’ll always call 15–30 minutes before arrival so you know exactly when to expect us. It’s our way of staying on time while still delivering the best possible service.

“Peace, Love & Junk” is The Junkluggers’ motto and reflects the heart of our eco-friendly junk removal mission. We bring customers peace of mind with stress-free service, show love for our communities by donating usable items to local charities, and handle junk responsibly through recycling and sustainable disposal. It’s more than a catchy slogan: it’s a promise that every pickup we do is focused on helping people, giving back, and protecting the planet. When you see “Peace, Love & Junk,” you know you’re choosing a junk removal company that cares.

With flexible, 24-hour scheduling options and two-hour booking windows available, The Junkluggers remove junk from your home or business whenever it’s convenient for you. All you have to do is make an online booking or call us to receive a free, no-obligation estimate. It’s never been easier to schedule a junk-hauling solution, day or night, than with your friendly, local luggers.

Yes! The Junkluggers specialize in cleanouts of all sizes and shapes, especially bigger projects like estate cleanouts or garage cleanouts. If your property has additional structures or sections, like a basement or yard, we also handle those cleanouts for you. Visit our website to make your online booking, and let’s get you sorted out with an estate or garage cleanout right away. No job is too big or complex for your professional team of local luggers.

No need to schedule our junk removal services in advance. The Junkluggers offer you convenient two-hour windows to make appointments for same-day junk removal or next-day junk-hauling solutions. All you have to do is choose a time and day that works best for you, and we’ll take junk off your hands in no time. With that said, our two-hour windows fill up fast, so be sure to contact us right away if you need junk removal done in a jiffy!