Junkluggers Reviews

"While the guys were very very nice and professional, I was not expecting such a small truck. I guess I should have looked up what a 16 cubic feet truck was like. I told them all that I had but in the end, I did also have a lot that didn't sell. What I was quoted over the phone was double once they got there and saw it would take 2 days to pack and haul it all away. So we just let them take all the furniture at the original quoted price. We were left to pack the rest and put it in the garage. Luckily my Estate lady who had just a large pick up truck, sent 2 of her guys to pack all the garage stuff and all that we moved to the garage, and hauled it, also my husband with his truck helping. I recommend before using this or any other company, google exactly how big the truck will be and if you have more, ask what happens. We were running out of days to play with before maids came and cleaned and the carpets were done. My closing was the very next Monday. But the guys were very nice and the company does seem nice too. I was told they were good."

"We couldn’t be happier with our experience. We moved some large pieces and some boxes from NC to DC. From start to finish the staff was friendly, engaged and completely professional. While the price seemed like a lot we got another quote that was exactly the same. It was worth it to have all the work done for us and with everything arriving intact and on schedule."

"Wow Billy and Ryan were on time and in and out in a short time I left my meeting for a few minutes and was back without anyone noticing I was gone. Professional clean and capable!"

"Junk luggers is amazing! Jason and his partner were on time, professional, efficient and very reasonably priced. I was so happy to work with them. I will be using them again and they will be my go to team."

"This was such an easy and seamless process. They were friendly, professional, and quick. It made my move out so much easier."

"Junkluggers were great to work with. They made it easy to reschedule to later in the day and showed up on time. Raul and Orville worked fast and even swept up once everything was loaded. I'd use them again in a heartbeat."

"These guys are fast and super efficient! It was easy to schedule online and they showed up right on time and were finished within 90 minutes (one "load", about 16 cubic yards). They were respectful of the property, polite, and clean. Would definitely hire again!"

"We had already moved away when Junkluggers of Elgin came to pick up what we had left. The central office was helpful in making and understanding the arrangements. On pick up day, one of the crew called me before arriving, again to tell me how much it would cost based on the amount, and finally to say they were finished and to take my payment over the phone. He was polite and answered my questions. Overall a good experience. I would use Junkluggers again if needed."

"The two Junkluggers Team members that serviced us were fantastic. They were polite and respectful of our property. Upon arrival they fully explained the pricing and provided an estimate to get our approval to proceed with the service. They maneuvered some very heavy, awkward pieces both downstairs from second floor and upstairs from basement with skill and efficiency. There was no damage to walls or railings. Upon completion, the original estimate was high and subsequently revised to reflect the truck space actually used. We were very satisfied. We would use them again and would recommend this team to anyone needing items removed from their home."

"I called early in the morning to get a price quote and was told it starts at $130 for the first 1/4 of space your junk takes up in the truck. I only had a treadmill and a gas grill so I knew it wouldn't be any more than that. When they got here I was asked “so do you know how this works?” I said yes and told him what I was quoted. The guy said to me, “oh, well our flat rate is $190” Sorry kid, what?!? I repeated what I was quoted. He typed something on his phone then said “ok, so that’s 130 plus tax” 😊 They were super nice, right on time, called when they were 15 minutes away like expected. Great service!"