What questions should I ask before hiring a junk removal service?

Before hiring a junk removal service, confirm their pricing structure, insurance coverage, disposal methods, and ability to access your building. Always ask for an on-site estimate.

Junk removal is a lot of work, but the process itself is straightforward. For that reason, a few good questions upfront can tell you nearly everything you need to know about a junk removal company before you book. Ask these questions and you can avoid regret.

Start by asking about the price. It helps to ask how the company charges and whether you get a written on-site estimate before any work begins. The answer should be yes. Reputable haulers price based on how much space your items take in the truck and stand by that quote. This is better than giving you a vague number on the phone.

Next, make sure to ask whether the company carries insurance. The answer needs to be a clear yes. In New York City, junk removal often means taking heavy items through tight apartments and down walk-up stairs, so you need that protection if accidental damage occurs. Any professional company can answer quickly and clearly.

Then ask what happens to your items once they are picked up. The best ones will sort what they collect. Then they can donate, rehome, and recycle as many of the items as possible rather than sending them to a landfill.

Lastly, given that this is New York City, building access is often a hassle. Ask them how they will handle your co-op or condo. Many require certificates of insurance or a reserved freight elevator. Experienced local crews will know how to handle that.

The Junkluggers of New York City checks each of these boxes, with written on-site estimates, insured and professional crews, and a 100% landfill diversion goal. You can always schedule your pickup online. Areas served include Manhattan, Brooklyn, the Bronx, Queens, and Staten Island.