Beatrice DeSabatino
(a week ago)
"Super easy process - Sam and his brother were wonderful. I was able to get online and make a same-day appointment. Sam and his brother arrived within the window, were super friendly and helpful, and loaded up our giant pile of junk very quickly! Really professional and clear in their pricing assessment, as well. We would definitely use them again. Thanks!"
Judi Marella
(2 months ago)
"Under my deck was a huge mess of boxes, plant pots, a storage bin, large spool, broken cart and dead plants! Usually I take care of these things myself, but last June I got very sick so nothing had been done. I realized this year that I could no longer take care of this myself, so I checked the BBB, and Junkluggers was there with an A+ rating. I gave them a call on Monday, and they came out Tuesday. The guys were very professional and did a fantastic job! I sent pictures to the owner and got a quote over the phone. When the guys finished, they cut my bill by almost half because there wasn’t as much as they expected. I highly recommend this company and a great relief was lifted!"
Steve H.
(2 months ago)
"Our almost 20 year old spa needed to be 'put down' as the repair costs just weren't worth it, and so I looked online to see about having it hauled away. Junkluggers came up first in my Google search, and having a sponsored listing probably serves them well as there are a LOT of junk removal companies out there. The lady who answered the phone was gracious and gave me the 'no pressure' spiel and I was hooked. I mean, they come to the house, look at the junk, give you a number on the spot, and you either say yes or no without obligation. Pretty simple :) After receiving a phone call with an arrival time (professional and courteous) four guys arrived the next morning within the 2 hour window, all of them introduced themselves and shook my hand, and then I took them to the spa in the backyard. The thing was 7x7 and weighed a ton. After evaluating the situation, they gave me a number that was comparable to another quote I had received, and so I gave them the 'go ahead.' Knowing it was too heavy to pick up (having done plenty of other spas previously) they cut the thing into quarters using heavy-duty reciprocating saws that they had in the truck. It wasn't an easy job, as it was also raining, but they did it in about 30-40 minutes, cleaned up the area, and then bid me farewell with a personal check in hand. The communication via email and phone was great, accepting a personal check or credit card was convenient, and the whole process from answering service to appointment time to the pickup guys demeanor was all very professional. Highly recommended."
Aileen Lindner
(a month ago)
"Had a wonderful experience with Junkluggers. From the initial estimate to the day they removed the junk, they were professional and also flexible- I changed the day and time several times- not a problem at all. They arrived on time, worked quickly and took everything. Also very courteous. Thank you to both teams I worked with and the phone scheduling people. Highly recommend!"
Ilene Rosenthal
(a month ago)
"I have used Junkluggers three times. Each time the guys who do the work are professional, polite, and thorough. I do suggest that you give the call Center as much detail as you are able to regarding what needs to be removed in your house. I would send a video along with your call center request. My last experience was a near disaster as they showed up with 2/3 of a truck and I had three trucks worth of stuff. The guys were great and they did what they could but I had to scurry on that same day and hire another vendor to take the rest. Just be careful with the call center. Everyone is lovely, but maybe not that precise."
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