How Our Junk Removal Services Work
The Junkluggers Simple Five-Step Process
Ready to rid yourself of some junk? Whether you are emptying out the attic, reorganizing the basement, buying new furniture, changing offices, or need to clean up a construction site, our eco-friendly junk removal and donation process couldn’t be simpler. Our team makes the experience seamless and efficient. We have a refined five-step process that starts with a friendly phone call and ends with you enjoying your new space and your freedom from junk.
We understand it can be uncomfortable to allow strangers into your home. We are aware that your personal space should be respected. That’s why Junkluggers ensures our team is always careful and respectful.
The Junkluggers team is always:
- On time or early
- Friendly and transparent
Step One: Schedule a Free, No-Obligation Estimate
When you are ready to get rid of your junk, give one of our friendly and knowledgeable representatives at our Customer Loyalty Center a call at (800) 819-6331 during our business hours or book online anytime. We can answer any questions, address your concerns, and provide you with all the information about our services and our team.
Step Two: Our Luggers Arrive
When you book your job or estimate, we will agree on a two-hour arrival window that best fits your schedule and will guarantee to arrive on time. If we arrive less than 30 minutes late, we provide an automatic 5% off the total bill. If we arrive more than 30 minutes late, we provide an automatic 10% off. We will keep you informed of our whereabouts throughout the process. When the truck is about thirty minutes from your home or office, one of our friendly luggers will give you a quick phone call to let you know they are on their way.
Step Three: You Get A Free Estimate with Our Junkluggers Guarantee
When our luggers arrive, just let them know what you’d like them to remove and they will provide you with a no-obligation guaranteed estimate based on our easy to understand price-by-volume formula. All you have to do is point and our luggers do the rest! You will never be charged more than our initial, on-site quote – that’s The Junkluggers Guarantee. In fact, if your items take up less room in our truck than we initially estimated, we’ll charge you the lower amount. Please do note that certain items may result in surcharges, but we will be upfront about those items when we provide the on-site estimate.
Step Four: We Safely and Speedily Lug Your Items Away
If you agree to The Junkluggers Guarantee price, all you need to do is sit back and relax while our luggers get to work removing your items right away! We do all the labor and loading no matter where your items are located. Our luggers are trained to safely remove bulky items through narrow passageways to avoid damage to your home. We even sweep up when we are done!
Step Five: We Donate!
Our luggers sort what they lug away for donation and recycling, doing their best to find a second home for your items. We provide you with a tax-deductible receipt within 14 business days for any items we can donate on your behalf!
It’s time to free yourself of your junk! Contact us today at (800) 819-6331 to schedule your free junk removal estimate.