Franchise Opportunities

Find A Junkluggers Near You!

Job review from in Bradenton, FL 34212 on 03/02/20

Overall Rating:

5  out of 5

Hi Mr. Tim!

 
Susie Elsea here. I’m writing to share how impressed I was after contacting JunkLuggers for a quote. 
I’ve seen and previously kept your green slick flyers in the mailbox packs. I’m thankful I remembered the company although I didn’t have a coupon at the time. All I had were expired. 
 
The reasons for writing today are:
 
1) the customer service on the initial phone call was superb! The gentleman was patient, courteous, and went the extra mile to lessen not only my stress of emptying out a storage unit on February 29 but did his utmost to lessen my fears that this last and final “moving expense” would not be the proverbial “straw.”
 
2) the 2 gentlemen in the truck called 10 minutes out from arrival. I had just arrived at the storage. Great timing per your appointment window: 2-4pm. Guys arrived by 2:10. They helped raise the very heavy, stuck, large garage door. Upon viewing what I thought would be the items we discussed, there was more, ALOT MORE, that the contracted movers did not put on their truck for me!  I was shocked. 
 
3) the JunkLugger guys worked with me to arrive at 2 separate quotes to estimate the bigger job. 
I feared again it would be cost prohibitive. It was a decent ballpark amount. A decision was made for JunkLuggers to take it. Enough items that did not make it on the moving truck had to go to the back of my large Toyota Highlander - all seats reclined. Last but not least...
 
4) Four rat nests & a carcass in the wall gutter will be taken care of by the storage company. 
(Yes, I took pictures). 
 
Thank you for the best storage unit closing experience ever. I have moved myself 10 different times throughout Indiana, Missouri, Oklahoma and Florida. Keep up the good work. Kudos!
 
Susie
Our Overall Service
LET US LUG YOUR JUNK Book Now
Locations
Book Now