Frequently Asked Questions

Get your answers on junk

Making the decision to open your own business is not one to take lightly. As you consider your options, we know you will have many questions about our junk removal business opportunity.

The Junkluggers has done our best to anticipate some of those questions and has provided you with answers below:

• How much money can I make?

  This is a really common question and certainly the right one to ask first. The amount of money an individual franchisee can expect to make will vary depending upon a multitude of factors. At The Junkluggers, we stand behind our model and we provide a Financial Performance Representation in Item 19 of our Franchise Disclosure Document, which all qualified candidates will receive during the qualification process. We also connect qualified candidates with existing franchise partners so that you may ask about their experience and individual results.

• What kind of training support will I receive?

  We provide an 8-10 week remote, comprehensive pre-opening training program followed by a 5 day, intensive classroom and live training program at our headquarters in Seymour, CT. Your in-depth training will cover:

  • The marketing & sales system
  • Working with clients on the job
  • Human resources
  • Managing & developing donation relationships

  • On-site operations
  • Dump-site facility procedures
  • Bookkeeping & record keeping
  • Maintenance for vehicles & equipment

  We are committed to continually supporting your Junkluggers franchise with regular communication, coaching, and counseling, helping you build it into a trusted household name in your exclusive territory.

• Do I need to have a background in junk hauling?

  No, most of us don't. But rest assured, we will provide you with the proven systems and all the necessary training you'll need to open your Junkluggers franchise, hire staff, and develop strong customer relationships.

• How do I build a customer base in The Junkluggers territory?

  The Junkluggers has established a proven marketing system, with a national website and centralized Appointment Center available to answer the calls while you serve customers each day. As a Junkluggers franchisee, you will share in the benefits of the online presence we have already established. We will help you establish an initial marketing plan, provide support in generating public relations buzz, and work with your local advertising outlets, which will help your Junkluggers business be seen by potential customers.

• How much is my franchise fee and what is included?

  The initial franchise fee for a single territory is $50,000. Included in the fee is an exclusive territory, which will be established based on the local region. Your territory is based on a population of up to 400,000 people and is based upon zip codes. Within that exclusive territory, you will have the rights to use The Junkluggers brand name, operating systems, logo, trade dress, comprehensive training program, and ongoing support.

• Is financing available?

  Yes, while The Junkluggers Franchising, LLC does not currently offer financing directly, we have third party relationships that can help qualified franchisees obtain the funds needed for vehicles and in some cases, start-up costs, including initial marketing campaigns.

• What are the financial qualifications of a Junkluggers candidate?

  We require a minimum of $250,000 net worth and $75,000 in liquid capital.

• What kind of equipment do I need to open my Junkluggers business?

  You will need to have at least one truck that adheres to our Approved Vehicle profile. We also recommend a sales vehicle that can handle smaller jobs and junk that can be recycled, like furniture, lamps, home accessories, or other materials. This could be a pickup truck or mini-van. But, don't worry, we'll work with you to make sure you have the right type of sales vehicle.

• Is there a corporate call center and do I need a professional office location?

  Yes, The Junkluggers has a centralized Appointment Center based out of our home office in Seymour, CT. To best support our franchisees and customers across the country, we also have a robust remote staff throughout Connecticut, Arizona, New Mexico, Virginia, and Alabama!

  No, we do not require you to have a professional office location. But you will need a quiet, dedicated place to keep records, house your computer, manage the business finances, and perform customer follow up.

• Do you help with hiring staff?

  We currently use an end-to-end hiring management system that helps qualify candidates in an established framework. We provide all of the material you need to find candidates through a proven network of job placement sites. Our suggested hiring process can be used as a guide to help you screen and ask the right questions to find qualified candidates for the job.

• What is the size of the territory?

  We measure our territories in terms of population. A single territory has a population of approximately 400,000 people. You may apply for additional territories above the minimum. Once we have identified an area you are interested in, we will do a deep analysis to confirm the territory meets our demographic guidelines for a target market.

• How much does it cost?

  Schedule your first call with our franchise developer to start the qualification process.

• Do you offer any discounts to veterans?

  We do! Through our partnership with VetFran, we offer any honorably discharged service member a $5,000 discount off the initial franchise fee.

• Why should I join?

  When you join The Junkluggers as a franchise partner, you become part of The Junkluggers family. We are a business with a heart. We are committed to helping our communities and our planet through recycling and donations. We are the industry leader in eco-friendly and green practices, and, more importantly, our customers depend on us, coming back to use us again and again. Furthermore, we have provided a top-notch, proven system since 2004, both in operating and growing a successful, profitable business.

• What's next?

  Contact us to learn more about The Junkluggers franchise opportunities near you.