How It Works
Whether you are emptying out the attic, reorganizing the basement, buying new furniture, changing offices, or need to clean up a construction site, our eco-friendly junk removal and donation process couldn’t be simpler:
Step 1. Schedule a free, no-obligation estimate
When you are ready to get rid of your junk, give one our friendly and knowledgable representatives at our Customer Loyalty Center a call at 1-800-LUG-JUNK (1-800-584-5865) between 7am and 7pm or book online anytime.
Step 2. Our Luggers Arrive
When you book your job or estimate, we will agree on a two hour arrival window. When the truck is about thirty minutes away, one of our friendly luggers will give you a quick phone call to let you know they are on their way.
Step 3. You get a free estimate with our Junkluggers Guarantee.
When our luggers arrive, just let them know what you’d like them to remove and they will provide you with a no-obligation guaranteed estimate based on our easy to understand price-by-volume formula.
You will never be charged more than our initial, on-site quote – that’s The Junkluggers Guarantee. In fact, if your items take up less room in our truck than we initially estimated, we’ll charge you the lower amount. Please do note that certain items may result in surcharges, but we will be upfront about those items in our original estimate.
Step 4. We safely and speedily lug your items away.
If you agree to The Junklugger Guarantee price, all you need to do is sit back and relax while our luggers get to work removing your items right away! We do ALL the labor and loading no matter where your items are located. Our luggers are trained to safely remove bulky items through narrow passageways to avoid damage to your home. We even sweep up when we are done!
Step 5. We donate!
Our luggers sort what we take for donation and recycling, doing their best to find a second home for your items. We provide you with a tax-deductible receipt for any items we are able to donate on your behalf!